Privacy Policy

Last updated: September 2025

1. Who we are

Maluku Global Tours and Safaris is a Tanzanian tour operator registered under the Business Names (Registration) Act (Cap 213) with BRELA registration number 618530. Our registered address is Road Taifa, Plot 16, Block C, House 8, Kengereudongo, Moshi CBD, Kilimanjaro, Tanzania. We operate this website at malukutoursandsafaris.com.

2. What information we collect

We collect personal information only when you voluntarily provide it to us — through the contact form, the quote request form, or by emailing or calling us directly. The information we collect may include: your name, email address, phone number, travel dates, group size, and the content of messages you send us. We do not collect sensitive personal data such as payment card details through this website.

3. How we use your information

We use the information you provide to respond to your enquiry, prepare and send a trip proposal or quote, communicate about your booking, and provide the services you have engaged us for. We do not sell your personal information to third parties. We do not use your information for marketing purposes without your consent.

4. Who we share information with

We share your information with third parties only where necessary to provide the services you have booked — for example, accommodation providers, national park authorities, domestic airlines, or ground transport partners who need your details to confirm a booking. We share only the information they need and only when you have booked or agreed to proceed with a proposal.

5. How long we keep your information

We retain correspondence and booking records for a reasonable period after the conclusion of a trip, consistent with our legal obligations and legitimate operational needs. We do not retain personal information indefinitely. If you ask us to delete your information, we will do so unless we are legally required to retain it.

6. Cookies and website analytics

This website may use cookies and analytics tools to understand how visitors use the site. We use this data to improve the website's content and structure. Analytics data is anonymised and not used to identify individual visitors. You can disable cookies in your browser settings if you prefer not to share this data.

7. Your rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information subject to our legal obligations. To exercise any of these rights, contact us at contact@malukutoursandsafaris.com.

8. Security

We take reasonable steps to protect the personal information you share with us. Our website is served over HTTPS. We do not store payment card information on our systems.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after a revision constitutes acceptance of the updated policy.

10. Contact

For any questions about this privacy policy, contact us at contact@malukutoursandsafaris.com or by post to: Maluku Global Tours and Safaris, Road Taifa, Plot 16, Block C, Moshi CBD, Kilimanjaro, Tanzania, P.O. Box 25102.